jot form not opening in safari

  • sbelko
    Asked on February 21, 2018 at 12:11 PM

    I have a client trying open a form on safari and it is not opening.  

    url provided below

    I tried on safari and am having the same problem.  I'm getting a blank screen - same issue that he is having.  Screen shot attached

    Jotform Thread 1391971 Screenshot
  • David JotForm Support
    Replied on February 21, 2018 at 1:13 PM

    I cleared your form caches and the form appears to be loading once again.  Check to see if it is on your end.  If this does ever happen again, try clearing your form caches and it should resolve the issue:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

  • sbelko
    Replied on February 21, 2018 at 1:18 PM

    Thank you, worked and good to know.