jot form not opening in safari

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    sbelko
    Asked on February 21, 2018 at 12:11 PM

    I have a client trying open a form on safari and it is not opening.  

    url provided below

    I tried on safari and am having the same problem.  I'm getting a blank screen - same issue that he is having.  Screen shot attached

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    david
    Answered on February 21, 2018 at 01:13 PM

    I cleared your form caches and the form appears to be loading once again.  Check to see if it is on your end.  If this does ever happen again, try clearing your form caches and it should resolve the issue:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

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    sbelko
    Answered on February 21, 2018 at 01:18 PM

    Thank you, worked and good to know.