What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to authorize and capture my customer's credit card with Jotform?

    Asked by guest_22894332171049 on October 16, 2012 at 12:04 PM

    I'm looking to sell a simple product using a form and want to be able to authorize my customer's credit card for the specified amount and then charge the card when the product is ready for shipment. Is this possible using Jotform and a supported payment gateway?

    JotForm credit card payment gateway product charge
  • Profile Image

    Answered by jeanettebmz on October 16, 2012 at 12:20 PM

    Yes , that is possible. We have several payment gateways that are ready to be integrated into a Jotform

    If you want to accept credit cards into your site, you could  for example, use Paypal Pro. You would need to open a Pro account to use it.

    You can also use our recently added payment gateway called Stripe. There are also other options such as Authorize.net , Google Checkout,  etc.

    Please take a look at these options under the Payment tools menu and let us know if you need further assistance

  • Profile Image

    Answered by guest_22894332171049 on October 16, 2012 at 12:38 PM

    I was wondering which of those payment gateways allow authorize and capture functionility with Jotform? I love Stripe, but I'm almost positive they don't offer authorize and capture. Also, I know PayPal offers authorize and capture, but I need to know if this feature is integrated with Jotform. Thanks!

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 16, 2012 at 01:48 PM

    I was wondering which of those payment gateways allow authorize and capture functionility with Jotform?

    - Most of our payment integration allows credit card payments, users can always select which method would they prefer to use. Paypal and Paypal Pro, Stripe and the rest will do.

    Also, I know PayPal offers authorize and capture, but I need to know if this feature is integrated with Jotform.

    - Yes, we have Paypal integration.

    http://www.jotform.com/help/183-The-Difference-Between-PayPal-and-PayPal-Pro-on-Online-Forms

    http://www.jotform.com/help/50-PayPal-Forms

    Thanks

     

  • Profile Image

    Answered by guest_22894332171049 on October 16, 2012 at 01:59 PM
  • Profile Image
    JotForm Support

    Answered by Rodjit on October 16, 2012 at 04:08 PM

    I'm sorry, my mistake. Thank you for giving us the this guide about Paypal Authorization and Capture.

    I will try to consult this to our developers if this is possible or not. We'll update you sooner.

    Thanks

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 17, 2012 at 09:36 AM

    Unfortunately no, it is not possible to authorize/capture credit cards with any of our payment integrations. They all assume you will charge the card at the time of the form completion. 

  • Profile Image

    Answered by aptus on July 31, 2014 at 10:14 AM

    Can i capture only the name and email that been entered from PayPal? its because i'm using jotform only to check out to paypal.