- pekadessAsked on October 16, 2012 at 01:50 PM
2 email responders created: 1 to client, 1 to customer
My client doesn't get auto-mail with after customer filled in form?
Customer sees Thank you page and gets autoresponder mail with all data
• I've tested as client (thank you page, and email with data)
• Test-setting in e-mail build does send mail to me (instead of to my customer, even when there mail is 'receiver')
• E-mail setup totally deleted, form saved, and created new email, but with same result :-(
What needs to be changed?
- JotForm SupportRodjitAnswered on October 16, 2012 at 04:18 PM
Your email address firstname.lastname@example.org is NOT in our bounce so please try to set your notification "Sender Email" to email@example.com
Hope this helps and let us know for questions.