- PDSTLAsked on February 21, 2018 at 05:42 PM
what doest 1 payment mean in your free plan?
Meaning only 1 person can submit in our registration form and can pay? The second or 3rd persons won't be able to?
- JotForm SupportJohn_BensonAnswered on February 21, 2018 at 08:09 PM
It means that you can only receive 1 payment submission for the free account. After that, we will send you a notification email about your account is over the limit and your forms will be disabled. For more information, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
Also, here's a quick explanation for normal submissions and payment submissions:
- Submissions Received (monthly): This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.
- Payment Submissions (monthly): This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.
I hope this information helps. If you have questions, please contact us again. Thank you.