Payment Limits: Only 1 person can submit in our registration and can pay?

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    PDSTL
    Asked on February 21, 2018 at 05:42 PM

    Hi,

    what doest 1 payment mean in your free plan? 

    Meaning only 1 person can submit in our registration form and can pay? The second or 3rd persons won't be able to?

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    John_Benson
    Answered on February 21, 2018 at 08:09 PM

    It means that you can only receive 1 payment submission for the free account. After that, we will send you a notification email about your account is over the limit and your forms will be disabled. For more information, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Also, here's a quick explanation for normal submissions and payment submissions:

    - Submissions Received (monthly): This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.

    - Payment Submissions (monthly): This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

    I hope this information helps. If you have questions, please contact us again. Thank you.