How to resize the fields in a PDF?

  • Lynnbarra
    Asked on February 21, 2018 at 11:07 PM

    Hi,

    HELP. Two issues...

    1. In the attached file titled "test-report-Page_2", please see items 6 and 8. Why are these two fields so large? All the other fields seems to auto-size, but not these two. This looks really bad; how do i fix this issue?

    2. When viewing a screenshot (or preview) on the screen the report shows different than what is PDF'd. How do i get the PDF to appear like the screen preview?

    If i could attach more than one screenshot, this would make more sense. you could go to https://www.jotform.com/submissions/80517139395159 and see that each item appears under the section heading but when PDF, they are next to each other.

    I also tried resizing the fields, and that just messed up the form.

    Jotform Thread 1392823 Screenshot
  • Elton Support Team Lead
    Replied on February 22, 2018 at 3:45 AM

    Your PDF report has a custom design. You can customize it further to get the desired result. Or you can press the deleted icon to reset the PDF to its default layout. The default layout should not have this problem.

    How to resize the fields in a PDF? Image 1 Screenshot 30

    If you are going to stay with the customized layout, you can resize the question and answer container to fix it.

    How to resize the fields in a PDF? Image 2 Screenshot 41