Autoresponder email does not send attachments

  • hgruhot1
    Asked on February 22, 2018 at 12:17 AM

    Hello , I set up an auto email and the attachment is not sending with the auto email

  • Victoria_K
    Replied on February 22, 2018 at 4:27 AM

    I have cloned your form for testing and received the attached file when filling as respondent. 

    Can you please confirm that the issue persists at your end? 

    Please note, that auto-save function is only available for Form Builder and "SAVE" button must be clicked to save changes for Notification and Autoresponder emails. 

    You need to scroll down a bit to see it:

    1519291594Screenshot 1 Screenshot 10

    Hope this helps! But, do not hesitate to get back to us if you need further assistance.