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vedasfitnessAsked on February 22, 2018 at 4:13 AM
I have two accounts. I gave additional access to other people and they can see both accounts, but I cannot unless I log in separately. I have recently upgraded and was wondering if can merge the two accounts?
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AdrianReplied on February 22, 2018 at 8:05 AM
I can see that you have 3 Sub Accounts in your account with the username vedasfitness.
Those accounts have full access to your forms. So, they can see their own forms and your forms.
If you want to see the forms created by other accounts, this is possible if they drag and drop their forms to the shared folder which has your username.
This way, both accounts will have access to the forms.
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vedasfitnessReplied on February 22, 2018 at 2:43 PMOddly when I log in, I have to log into each account separately to see all the forms. It does not give me the options to see all the forms from one account, only the other reps I set up in each account.
Tammy Polenz
Author, Think Fit 2 Be Fit
President, Vedas Fitness
O: 216.298.5115
C: 440.477.8811
IMG Building Location
1360 E. 9th Street, Suite 640
Cleveland, OH 44114
Key Center Building Location
100 E. St. Clair
Cleveland, OH 44114
www.vedasfitness.com
Vedas Facebook Page
Tammy Polenz Facebook Page
Vedas Twitter Page
Vedas Instagram Page
Think Fit to Be Fit Book Video
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Victoria_KReplied on February 22, 2018 at 4:05 PM
You are right, the other users (sub-accounts) can see your forms and their own, because that is you, who shared forms with them, they did not.
So, in order to see their forms in your account, you need to transfer them like my coleague showed above. Please note, that you should be logged in as a sub-account when transferring.
Hope this helps! But do not hesitate to get back to us with more questions.
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vedasfitnessReplied on February 22, 2018 at 4:43 PMThank you for the update. I will try this method.
Armando – please see below and send me an update on whether you are able to transfer to the account that is the paid account. See below.
Tammy Polenz
Author, Think Fit 2 Be Fit
President, Vedas Fitness
O: 216.298.5115
C: 440.477.8811
IMG Building Location
1360 E. 9th Street, Suite 640
Cleveland, OH 44114
Key Center Building Location
100 E. St. Clair
Cleveland, OH 44114
www.vedasfitness.com
Vedas Facebook Page
Tammy Polenz Facebook Page
Vedas Twitter Page
Vedas Instagram Page
Think Fit to Be Fit Book Video
...