Unchecking ticket purchases check boxes on edit submission isn't working

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    Asked on February 22, 2018 at 08:28 AM

    I created the form below for Tee Times where all of the Time Slots are limited to 4. When a Time Slot is full (4) it greys it out appropriately; however, if you go back in and Edit that Submission (say u want to cancel it), it doesn't let you uncheck that box?

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    Answered on February 22, 2018 at 10:00 AM

    I have cloned your JotForm and sent a test submission. When I tried to edit the submission, I was able to remove the checkbox and check the Cancel option without any issue. Please see the screencast below:

    1519311515Peek 2018-02-22 20-27.gif

    Are you still experiencing the issue? If so, please try updating the widget and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!