Does deleting submission free up Submission Storage?

  • IslandLager
    Asked on February 22, 2018 at 10:11 AM

    I am on the free plan - I see it says 500 submission storage. Once we receive a form, can we download the information then delete it out of the system to free up more storage?

  • Mike_G JotForm Support
    Replied on February 22, 2018 at 11:17 AM

    Yes, deleting submission(s) in your form is one way you can free up the Submission Storage Limit of your account.

    Please note that once a submission is deleted, it can no longer be restored and downloading submission before deleting it is advised — How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    To learn more about your account limits, please check this guide — Understanding-Your-Account-Usage-and-Limits

    If you have other questions, please feel free to let us know.