Why is our encrypted data not visible in Google Sheet Integration?

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    Asked on February 22, 2018 at 10:55 AM

    When I integrate a google sheet spreadsheet it comes out encrypted.  If I try to print an Excel spreadsheet from the forms page it also comes out encrypted.  How do I see the data?  The individual forms show up unencrypted, it is just the spreadsheets.

    Is it necessary to encrypt our payment forms when our website is secure?

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    Answered on February 22, 2018 at 12:08 PM

    When you have an encrypted form kindly note that the data will be sent to the google sheet in encrypted format hence data will not be visible since its encrypted and you will only seen the hashed data.


    Kindly also note that our forms are secure, so all of our links load over a secure URL (HTTPS) it means that they are being transferred using this security protocol even when you are using our integrations.

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