Create PDF: the generated PDF version of the form is not being formatted correctly

  • Profile Image
    Asked on February 22, 2018 at 12:14 PM

    Hi jotform,

    When I generate the PDF form, many texts become blurry and there's a description box pops out at the top right of the form and kind of overwrite other text. Can you help me find out what would make it more readable on PDF format?

  • Profile Image
    Answered on February 22, 2018 at 01:35 PM

    Our apologies. I can replicate this in your form. Let me escalate this matter to our backend team for further checking. As soon as we have an update, we'll let you know.

    In the meantime, I've created the PDF using Adobe Acrobat, and I sent it by email. Please check. I hope the file works for you. Please note that the widget and file uploads won't work in the PDF.