Account: Autosuspended

  • Francisco Yamanaka
    Asked on February 22, 2018 at 1:11 PM

    Minha conta bloqueou, como posso desbloquea-la?

  • aubreybourke
    Replied on February 22, 2018 at 2:22 PM

    Your account was auto suspended because your form #80525075571658 is collecting password and sensitive information (specifically CPF numbers).

    According to our terms of use this is forbidden.

    "Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials."

    In order to proceed, we will need your permission to delete this form.

    Once it is deleted we can reactivate your account.

  • Francisco Yamanaka
    Replied on February 22, 2018 at 2:43 PM
    Ok, I understanding, please delete the form and reactivate my account.
    Em 22.02.2018 16:22, JotForm escreveu:
    ...
  • aubreybourke
    Replied on February 22, 2018 at 3:46 PM

    OK as agreed I have deleted the offending form and reactivated your account.

    Please get back to us should you require any further assistance.