Emails: Schedule autoresponder & verfiy it was sent

  • nanyacht
    Asked on February 22, 2018 at 1:48 PM

    I cannot tell if my scheduled auto-responder email sent.  
    Is there any way to tell if people received it?

    Thanks!!

  • Elton Support Team Lead
    Replied on February 22, 2018 at 2:48 PM

    You can check it in your email history. Here's how: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

  • nanyacht
    Replied on February 22, 2018 at 3:17 PM

    Thank you!  So it turns out the email didn't send.  I went ahead and rescheduled it for tomorrow.  How can I tell if it will actually send?

  • aubreybourke
    Replied on February 22, 2018 at 4:21 PM

    Your autoresponder needs a submission to activate the schedule. I don't believe it will work for existing submissions. 

    You can check if it was sent in your email history:

    How-to-view-all-your-form-Email-History