Already checked the JotForm Branding but it does not increase my form views

  • clovely
    Asked on February 22, 2018 at 2:04 PM

    Why do I not have the option to add the Jotform Footer to increase my views limit? It is not showing in my settings at all.

    Jotform Thread 1393813 Screenshot
  • Elton Support Team Lead
    Replied on February 22, 2018 at 3:16 PM

    As far as I know, that option is only available to the grandfathered accounts for the form views. These are accounts created last 2016. Your account was created in the year 2017.

    Anyway, I have escalated this to our higher team so they can further investigate and hopefully make an exception for your account but I could not guarantee you of anything yet.

    We will let you know once we have an update.