Submit Button doesnt work

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    CBan
    Asked on February 22, 2018 at 04:24 PM

    When i insert the 'submit' button onto my form, and then PDF it and test it, nothing happens when i click on submit .... am i doing something wrong? Does it not work when it's used as a PDF?

     

    Carolina

  • Profile Image
    Marvih
    Answered on February 22, 2018 at 06:07 PM

    I have tested a submission on your Form and I was able to submit the form successfully.

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    However, since you enabled Form Encryption downloading the PDF attachment will not be possible also your Notification Emails and Autoresponder won't be sent.

    Please see the FAQs about Encrypted Forms on this link https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Can you please take a screenshot when you click the Submit button. https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Is there any error after clicking it ?


    Please let us know if you have additional information about the issue.

    Thank you.