Why is my account on overlimit status?

  • Jilleysue
    Asked on February 22, 2018 at 7:21 PM

    I haven't come close to 100 submissions in a month and it is saying I don' t enough rooom. 

  • Kevin Support Team Lead
    Replied on February 22, 2018 at 9:16 PM

    You have already reached the payments limit for your account, please note that a payment counts against your limits when you have a payment integration on your form and you receive a payment through the form. 

    To check your limits and find more details about them, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    I hope this helps.