- mansumAsked on February 23, 2018 at 04:30 AM
I want to upgrade my plan but it not work.
The screen freeze in loadingUpgrading to JotForm Bronze Plan
- JotForm SupportAdrianAnswered on February 23, 2018 at 07:09 AM
There was an issue in our payment processor with retrieving your credit card information from your account.
I have manually downgraded your plan from STORAGE to FREE.
Please try again upgrading to the Bronze plan now.
Complete Guide: How to Upgrade My Account
Let us know if you need further assistance.