I want to upgrade my plan but it is gets stuck

  • mansum
    Asked on February 23, 2018 at 4:30 AM

    I want to upgrade my plan but it not work.

    The screen freeze in loading

    Upgrading to JotForm Bronze Plan

    Switching Plans in Process...
    Switch should complete in a few minutes. If it does not contact our support team

  • Adrian
    Replied on February 23, 2018 at 7:09 AM

    There was an issue in our payment processor with retrieving your credit card information from your account.
    I have manually downgraded your plan from STORAGE to FREE.
    Please try again upgrading to the Bronze plan now.

    Complete Guide: How to Upgrade My Account

    Let us know if you need further assistance.