I want to upgrade my plan but it is gets stuck

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    mansum
    Asked on February 23, 2018 at 04:30 AM

    I want to upgrade my plan but it not work.

    The screen freeze in loading

    Upgrading to JotForm Bronze Plan

    Switching Plans in Process...
    Switch should complete in a few minutes. If it does not contact our support team

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    Adrian
    Answered on February 23, 2018 at 07:09 AM

    There was an issue in our payment processor with retrieving your credit card information from your account.
    I have manually downgraded your plan from STORAGE to FREE.
    Please try again upgrading to the Bronze plan now.

    Complete Guide: How to Upgrade My Account

    Let us know if you need further assistance.