Please how do I restore the widget?

  • Profile Image
    dayokuye
    Asked on February 23, 2018 at 06:09 AM

     I get the message when I wanted to create a form

    "Oops! Something went wrong and We couldn't initialize widget list. 

    Could you please refresh the page?"

  • Profile Image
    Victoria_K
    Answered on February 23, 2018 at 07:43 AM

    From what I can read, I suggest that the issue may be related to the lost connection. 

    Can you please confirm that the issue still persists at your end?


    We apologize for the inconvenience and will gladly assist you if you need more help.

  • Profile Image
    dayokuye
    Answered on February 23, 2018 at 11:43 AM
    I have reloaded the page many times but the widget is not showing. It is
    also not a
    connection problem because I can save the form I am working on and also
    preview it.
    ...
  • Profile Image
    liyam
    Answered on February 23, 2018 at 12:51 PM

    Can you try logging out from your account and logging back in to see if it is due to an expired session?

    Thanks.