Thank you page

  • SofiaAndersson
    Asked on February 23, 2018 at 8:25 AM

    Hi!

    When you submit from the form, you land on the thank-you-page but down on the page so i can't see the text-box. Can I fix that?


    Thanks!

    Jotform Thread 1394666 Screenshot
    Page URL: https://stayhard.se/newyork
  • Ardian_L
    Replied on February 23, 2018 at 8:30 AM

    This is a duplicate thread, please check the latest reply of my colleague on your other thread.

  • SofiaAndersson
    Replied on February 23, 2018 at 8:32 AM

    Sorry, this was a new question :)

  • Ardian_L
    Replied on February 23, 2018 at 8:53 AM

    I am sorry about that. The same title must have confused me. 

    I have cloned your form and after submitting the form I was redirected to the thank you page as you have set up.

    1519393886StayHard Screenshot 10

    Do you want to change this behavior? If yes please let us know how you want to change it so we can assist you properly. Thank you!

  • SofiaAndersson
    Replied on February 23, 2018 at 9:04 AM

    No worries! :)


    That's correct! But for me, i saw the buttom of the page, not the thank-you box. Did you see the box directly?

  • Ardian_L
    Replied on February 23, 2018 at 9:24 AM

    I have submitted a test submission did you receive it? Can you please use the iframe embedded method instead? 

    Please follow the instructions from the link below on how to generate the iframe code for the form:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if the issue persists. Thank you!