- nkstudioAsked on February 23, 2018 at 09:41 AM
We had the Yearly Premium Plan for UNLIMITED FORMS and 1,000 monthly submissions
1,000 monthly payment submissions
10,000 monthly form views
10GB total space
Unlimited total submission storage
now when trying to renew it says we have 25 Forms per month??? we use more than that.
I need to get the unlimited forms back into our account asap! we relay on that and our customer do to.
- JotForm SupportTREVONAnswered on February 23, 2018 at 10:31 AM
Kindly do note that we did revise our plan limits and for premium plan. Premium plans are limited to only 25 forms but for Grandfathered accounts like your account you will retain the number of forms you already have but if it exceeds 25 forms then you will need to either upgrade the account or find forms that you are not using then edit them with new form data.
Our apologies for any inconveniences caused.