Not receiving this form

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    marcusantebi
    Asked on October 17, 2012 at 09:38 AM

    hello here is the link to the form 

    http://form.jotform.com/form/12955419082

    My email ramona@juicepress.com is listed and I am not receiving in my inbox however others on the list are. My email is receiving all other emails as well. 

    Thank you

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    jeanettebmz
    Answered on October 17, 2012 at 09:46 AM

    Your email address was in our bounce list , please find below the reason our system has provided . If you don't understand what this message mean, please contact your email service provider as it seems you need to authenticate your credentials into their inbound and outbound servers

    Reason(s) : 5.1.0 - Unknown address error 550-'Please turn on SMTP Authentication in yo= ur mail client, or login to the\nIMAP/POP3 server before sending your messa= ge. \na193-7.smtp-out.amazonses.com [199.255.193.7]:50879 is not permitted = to\nrelay through this server without authentication.'