- mfscorchAsked on February 23, 2018 at 10:51 AM
I am currently on Bronze plan , and it has 1k submission limit.
If I remove all the submission , does the count start from 0 again ?
and if not, if I am planning to upgrade to Silver, do I need to pay for the full amount again ie 39 ?
- JotForm SupportJohn_BensonAnswered on February 23, 2018 at 11:37 AM
If I remove all the submission, does the count start from 0 again?
No, you can receive up to 1,000 submissions per month which we reset back to 0 every first day of the month. For more information about account usage and limit, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
If I am planning to upgrade to Silver, do I need to pay the full amount again ie $39?
If you upgrade your account to the Silver plan, the remaining balance will be credited.
I hope this information helps. Let us know if you need further assistance.