Can I change my account name?

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    sarahkelly
    Asked on February 23, 2018 at 11:09 AM

    I accidentally misspelled my account name. Is there any way to edit?

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    John_Benson
    Answered on February 23, 2018 at 11:49 AM

    Unfortunately, you can't change your username at your end. However, we can do it for you. 

    Please provide at least 3 possible usernames so that we can check for its availability. If the first one is available, we'll change it right away.

    We will wait for your response. Thank you.

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    sarahkelly
    Answered on February 23, 2018 at 11:51 AM

    Oh wait! I meant to send that from my other account. Don't want to change the name on this account. I will log in from the other.

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    John_Benson
    Answered on February 23, 2018 at 12:00 PM

    Thank you for updating us.

    We'll wait for your reply. 

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    sarahkelly
    Answered on February 23, 2018 at 12:01 PM

    Resubmitted the query from the prestonresidentiacollege account.

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    John_Benson
    Answered on February 23, 2018 at 12:08 PM

    Okay. If you need anything else, please contact us here in the Support Forum or you can email us at support@jotform.com.

    The account username changed must be coming from the account owner. Please log in to the account and request again here in the Support Forum or you can reply to this thread: https://www.jotform.com/answers/1394872

    Thank you.