Why are we not able to see the field data in form notifications?

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    WKLawOffice
    Asked on February 23, 2018 at 12:17 PM

    I created a form that had multiple text boxes.  The form also asks the user for basic contact information, email, and signature using standard field options.  When the user is completing the form they see everything and submit the form.  However, when we receive the form, it only has the contact info, email, and signatures fields, but the main copy (text) in the form is not there.  How can I get a complete document once a user submits the form?  

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    TREVON
    Answered on February 23, 2018 at 12:53 PM

    Apologies for the challenges you are facing. Would you kindly share the form that is experiencing this problem? This will help us investigate this further.

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    WKLawOffice
    Answered on February 23, 2018 at 01:27 PM

    I edited my response and put the link to the form

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    TREVON
    Answered on February 23, 2018 at 01:50 PM

    To add headers and texts in your submissions kindly follow the guide below on how to enable "headers and texts" for your submissions.

    1519411840add headers.gif