Paypal Account Problem

  • downtownbryan
    Asked on February 23, 2018 at 12:18 PM

    When I linked a paypal account to my form, I accidentally typed in the wrong email address. This means that people who completed the form paid the wrong paypal account. I already updated the email to correct email, but is there a way for me to reverse the paypal payments?

  • Richie JotForm Support
    Replied on February 23, 2018 at 1:02 PM

    Unfortunately, we do not have a way to correct that on our end.

    You can try contacting PayPal support.


    Please let us know if we can be of further assistance.