Why my items aren't ordering on my form anymore?

  • cgromer
    Asked on February 23, 2018 at 12:24 PM

    I have created a form that allows my customers to drag and drop items into an order. This was working at first and is not working anymore (despite that I have made no changes to it). Please advise.

    Page URL: http://www.caseygromervmo.com/marketing-strategy-audit-questionnaire/
  • Sabbir
    Replied on February 23, 2018 at 1:10 PM

    Sorry for the inconvenience.

    I have checked the Orderable List Widget by adding this to my form but I was not able to reproduce the issue.

    I was able to drag and drop the items without any probelm.

    Please check the widget on my form here: http://form.jotform.com/80514267688971

    I suggest you to clear your form cache and check back again.

    Otherwise, you can try removing the widget and add it back again.

    Let us know if you have any further query.