- aw8ssofiAsked on February 23, 2018 at 12:27 PM
I received a message that I am over my quota, but I am significantly under my quota. Please help me.Page URL:
- JotForm SupportRichie_PAnswered on February 23, 2018 at 01:19 PM
I checked your account and you have reached your monthly payment limit of 1 as a Free user.
To better understand your limits you can check this guide: Understanding-Your-Account-Usage-and-Limits
Hope this information helps.
Please let us know if we can be of further assistance.
- aw8ssofiAnswered on February 23, 2018 at 06:39 PM
Can I still have the form filled out without the payment option?
and In order for me to do that, do I have to remove the account all together on the form?
- JotForm Support ManagerJeanetteAnswered on February 23, 2018 at 06:42 PM
I have reset the counter just for once in the lifetime of this account. Please go ahead and remove the payment integration.