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christinebeirneAsked on February 23, 2018 at 1:24 PM
Hi,
I've used the function before where the form data goes to a google spreadsheet. I've received 34 submissions and not one of them is on spreadsheet.
Help!
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David JotForm SupportReplied on February 23, 2018 at 2:06 PM
I checked your form's integration and it was still connected. I tried pushing the full set of submissions to the sheet and the process looks to have complete. Check the integrated sheet to see if the submissions were indeed forwarded.
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christinebeirneReplied on February 23, 2018 at 3:44 PM
Yes...but now new ones aren't populating...
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Elton Support Team LeadReplied on February 23, 2018 at 4:59 PM
If the new submissions are not coming, we suggest you re-integrate your form with Google Spreadsheet. Remove the existing integration and integrate it again. This creates a new spreadsheet with all the existing data populated in it. This should fix the problem.
If you have any questions, let us know.