What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Disabled (SSL Limit)

    Asked by annaexpress on October 17, 2012 at 12:49 PM


    I inadvertently used the SSL form and have gone over limit. I have changed it to regular but it is still disabled. Could you please restore the regular form.

    We are slowly incresing traffic and should go over 100 soom

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    JotForm Support

    Answered by EduardoMendez on October 17, 2012 at 01:18 PM

    Hello there,

    Thank you for contacting us with regards to this.

    As you can understand, we are not in liberty of simply resetting your counts without having just cause.  

    We are thankfull that you use our service and would like to invite you to take a look at our upgrade options and choose the one that suits you best.  May we remind you that you can cancel at anytime.  So, if for some reason you don't think you will need the higher limit the following month you can choose to downgrade without any problems.

    Thanks again for using our services!