The Thank You page I set up is not showing up

  • colorado500
    Asked on February 23, 2018 at 7:26 PM

    I created the custom thank you message at the end, but is still shows default jotform one, how do i change that?

    Jotform Thread 1395536 Screenshot
  • Support_Management Jotform Support
    Replied on February 23, 2018 at 10:44 PM

    It's not changing because you have a condition that overwrites your actual THANK YOU PAGE.

    The Thank You page I set up is not showing up Image 1 Screenshot 20

    Since your "I have read and agree to these terms" field is required and has to be ticked always, then that's the only thank you page that will always be presented too.

    To fix this, I recommend you remove the condition you added unless you intended to display a custom thank you page conditionally.