Can't access account

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    guest_22905164169052
    Asked on October 17, 2012 at 01:09 PM

    Hi there. I am working with Gwen at Topeka LASIK Center in Topeka, KS. We are currently updating their website & are trying to access Gwen's JotForm account. For the life of us, we can't figure out the username or email address associated with the account so we can change the password. Gwen receives notifications of persons filling out these forms at gcordero@topekalasikcenter.com she also feels like the emails might be routed from info@topekalasikcenter.com, but like i said we've tried both of these and more in the "Forgot Password" section of JotForms. No luck.

    Please let us know if there if there is anything we can do to access our account. I look forward to hearing back from you. Thanks for your time.

  • Profile Image
    pinoytech
    Answered on October 17, 2012 at 01:27 PM

    Hi there,

    As I've check the form, I found out that the form was created under "allanhaysco" and using this email "allanhays@gmail.com".

    If you need further assistance, feel free to contact us at anytime.

    Thank you!