Email notifications is grouped in 1 email message or string

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    Dawidkotze
    Asked on February 24, 2018 at 04:54 AM

    Hi Jot Form

     

    My "Contact Us" string of emails is getting long

     

    What can I do so that new enquiries are not part of that email email string, but rather as a "new" or "separate" email

     

    Example

    Now - email#1 + email#2 + email #3 etc

     

    Must be

    email#1

    email#2

    email#3

     


    Thank You

  • Profile Image
    Jan
    Answered on February 24, 2018 at 12:33 PM

    You can turn off the Conversation View to prevent this from happening. Here's how:

    In your Gmail Inbox, click the "Properties" icon and then select the "Settings" option. Under the General tab, look for "Conversation View" option. Please select the "Conversation view off" and then click the "Save Changes" button.

    151949307902-25-5fybn.png

    Support Guide from Google: https://support.google.com/mail/answer/5900?co=GENIE.Platform%3DDesktop&hl=en.

    Hope that helps. If you have any questions, let us know. Thank you.

  • Profile Image
    Dawidkotze
    Answered on February 25, 2018 at 12:43 AM
    Brilliant, Thank You : )
    ...
  • Profile Image
    Jan
    Answered on February 25, 2018 at 02:38 AM

    Glad to hear that. You are welcome. If you need further assistance, please let us know. Thank you.