- DawidkotzeAsked on February 24, 2018 at 04:54 AM
Hi Jot Form
My "Contact Us" string of emails is getting long
What can I do so that new enquiries are not part of that email email string, but rather as a "new" or "separate" email
Now - email#1 + email#2 + email #3 etc
- JotForm SupportJanAnswered on February 24, 2018 at 12:33 PM
You can turn off the Conversation View to prevent this from happening. Here's how:
In your Gmail Inbox, click the "Properties" icon and then select the "Settings" option. Under the General tab, look for "Conversation View" option. Please select the "Conversation view off" and then click the "Save Changes" button.
Support Guide from Google: https://support.google.com/mail/answer/5900?co=GENIE.Platform%3DDesktop&hl=en.
Hope that helps. If you have any questions, let us know. Thank you.
- DawidkotzeAnswered on February 25, 2018 at 12:43 AMBrilliant, Thank You : )
- JotForm SupportJanAnswered on February 25, 2018 at 02:38 AM
Glad to hear that. You are welcome. If you need further assistance, please let us know. Thank you.