Posting Form URL on Facebook is showing error below the form link.

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    EricMac
    Asked on February 24, 2018 at 01:17 PM

    Trying to share my form on facebook, but get this ugly error in the preview. Is there a way to have this show an image or something instead? Ideally, it would show the title and the text on the welcome page. Or nothing at all would be better than error code. No one is going to click on something that looks like an error. 
     
    Error in SVG [Error: Cannot find module './solid/Content/jfc_icon_solid-Book.svg'.] Error in SVG [Error: Cannot find module './solid/Content/jfc_icon_solid-Book.svg'.]
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    Nik_C
    Answered on February 24, 2018 at 05:43 PM

    I was able to replicate this issue, the error code is indeed showing, but it is related to that form only. I'm not able to replicate on newly created form.

    I will consult our backend team regarding the issue in your form. As a workaround, you can click the small x on the right-hand-side:

    1519512054Screen Shot 2018-02-24 at 11.3

    We will keep you posted.

    Thank you!

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    janberk
    Answered on February 26, 2018 at 02:41 AM

    Hi, it was caused because the icon selected on the welcome page is broken. This should be fixed now.

    If you have further issues please let us know.

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    EricMac
    Answered on February 26, 2018 at 09:06 AM

    Just checked and it's still showing the same error for me.

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    janberk
    Answered on February 26, 2018 at 09:27 AM

    Hi, I've cleared the facebook cache for the URL. Please check it again.

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    EricMac
    Answered on February 26, 2018 at 10:33 AM

    Great, it's fixed thank you!