Details: Form did not pass status check error

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    Nicolas Colombres
    Asked on October 17, 2012 at 04:35 PM

    Hi im using your form on a webpage.

    http://www.tecnoespacio.cl/contacto.html

    I get the error, Details: Form did not pass status check when i try to send a mail, can you help me?

     

    Thx!

  • Profile Image
    NeilVicente
    Answered on October 17, 2012 at 04:44 PM

    Hello,

    Your form has went over the limit for guest accounts, which is 20 submissions per month. Please register a free JotForm account under the same email address used in the form (we***81@hotmail.com) to enjoy up to 100 submissions every month.

    Hope this helps!

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    guest_22906723621047
    Answered on October 17, 2012 at 04:49 PM

    So i have to make another form under the same account?

     

    Thx!

  • Profile Image
    NeilVicente
    Answered on October 17, 2012 at 04:51 PM

    No, the forms will be transferred to the new account automatically. If not, just inform us and we'll have it transferred manually.

  • Profile Image
    guest_22906723621047
    Answered on October 17, 2012 at 04:52 PM

    I can't register again with the same e-mail.

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    NeilVicente
    Answered on October 17, 2012 at 04:56 PM

    It looks like there is already an existing account registered under that email. Do you own the said account? (Username: Chim4ira)

    If it is yours, please log in to that account and post here, and I'll have the form on your site transferred to the said account.

  • Profile Image
    guest_22906723621047
    Answered on October 17, 2012 at 04:59 PM
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    Chim4ira
    Answered on October 17, 2012 at 05:01 PM

    Hi, now im logged in.

    What should i do now?

    Thx!

  • Profile Image
    NeilVicente
    Answered on October 17, 2012 at 05:11 PM

    Done. The form is now under your account.

  • Profile Image
    Chim4ira
    Answered on October 17, 2012 at 05:13 PM

    Thank very much, so this means that 100 people can ask me questions on the form every month?

    Thx again!

  • Profile Image
    NeilVicente
    Answered on October 17, 2012 at 05:14 PM

    Yes, that is correct! Feel free to contact u again if you have other queries or concerns.

    Have a good night!

  • Profile Image
    Chim4ira
    Answered on October 18, 2012 at 10:58 AM

    Hi again! I need your help again.

    i have my form in http://tecnoespacio.cl/contacto.html
    I need to receive the mails in to accounts that i have and not just one. This are:
    info@tecnoespacio.cl and francisco@tecnoespacio.cl

    Can you help me with that?
    Thx!

  • Profile Image
    Rodjit
    Answered on October 18, 2012 at 11:44 AM

    @Chim4ira,

    This guide, http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients will help you.

    Thanks

  • Profile Image
    Chim4ira
    Answered on October 18, 2012 at 11:49 AM

    I got it! Thx!

  • Profile Image
    Rodjit
    Answered on October 18, 2012 at 12:00 PM

    Just edit it. The guide on my first response explain everything on how to setup mutiple recipients.

    Additional Guide:

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Thanks