What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Details: Form did not pass status check error

    Asked by Nicolas Colombres on October 17, 2012 at 04:35 PM

    Hi im using your form on a webpage.

    http://www.tecnoespacio.cl/contacto.html

    I get the error, Details: Form did not pass status check when i try to send a mail, can you help me?

     

    Thx!

    Page URL:
    http://www.tecnoespacio.cl/contacto.html

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    JotForm Support

    Answered by NeilVicente on October 17, 2012 at 04:44 PM

    Hello,

    Your form has went over the limit for guest accounts, which is 20 submissions per month. Please register a free JotForm account under the same email address used in the form (we***81@hotmail.com) to enjoy up to 100 submissions every month.

    Hope this helps!

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    Answered by guest_22906723621047 on October 17, 2012 at 04:49 PM

    So i have to make another form under the same account?

     

    Thx!

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    JotForm Support

    Answered by NeilVicente on October 17, 2012 at 04:51 PM

    No, the forms will be transferred to the new account automatically. If not, just inform us and we'll have it transferred manually.

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    Answered by guest_22906723621047 on October 17, 2012 at 04:52 PM

    I can't register again with the same e-mail.

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    JotForm Support

    Answered by NeilVicente on October 17, 2012 at 04:56 PM

    It looks like there is already an existing account registered under that email. Do you own the said account? (Username: Chim4ira)

    If it is yours, please log in to that account and post here, and I'll have the form on your site transferred to the said account.

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    Answered by guest_22906723621047 on October 17, 2012 at 04:59 PM
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    Answered by Chim4ira on October 17, 2012 at 05:01 PM

    Hi, now im logged in.

    What should i do now?

    Thx!

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    JotForm Support

    Answered by NeilVicente on October 17, 2012 at 05:11 PM

    Done. The form is now under your account.

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    Answered by Chim4ira on October 17, 2012 at 05:13 PM

    Thank very much, so this means that 100 people can ask me questions on the form every month?

    Thx again!

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    JotForm Support

    Answered by NeilVicente on October 17, 2012 at 05:14 PM

    Yes, that is correct! Feel free to contact u again if you have other queries or concerns.

    Have a good night!

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    Answered by Chim4ira on October 18, 2012 at 10:58 AM

    Hi again! I need your help again.

    i have my form in http://tecnoespacio.cl/contacto.html
    I need to receive the mails in to accounts that i have and not just one. This are:
    info@tecnoespacio.cl and francisco@tecnoespacio.cl

    Can you help me with that?
    Thx!

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    JotForm Support

    Answered by Rodjit on October 18, 2012 at 11:44 AM

    @Chim4ira,

    This guide, http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients will help you.

    Thanks

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    Answered by Chim4ira on October 18, 2012 at 11:49 AM

    I got it! Thx!

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    JotForm Support

    Answered by Rodjit on October 18, 2012 at 12:00 PM

    Just edit it. The guide on my first response explain everything on how to setup mutiple recipients.

    Additional Guide:

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Thanks