My forms are not working. Error message.

  • Chelsea585
    Asked on February 25, 2018 at 8:07 AM

    My forms are not working. I keep getting an error message saying "Webpage Crashed" Is Jot Form not mobile friendly? If not, I want my money back. Thank you

    Jotform Thread 1396284 Screenshot
    Page URL: https://form.jotform.com/Chelsea585/brand-questionnaire-standard-plan
  • Adrian
    Replied on February 25, 2018 at 8:29 AM

    Yes, JotForm is mobile friendly.

    I have tried opening your form in Safari iOS (iPhone) and Chrome on Android and the form is opening correctly.

    1519565287bs realios Mobile iPhone X 11 Screenshot 10

    I have cleared the cache of your forms.

    If the issue persists, please clear the cache of your browser and try again.

    Let us know if you need further assistance.