What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Emails; Auto Responders and Notifications Question(s)

    Asked by jaycw7 on October 17, 2012 at 07:33 PM

    Hey guys

    Many of my forms need to go to different departments in my company.  I have the sections seperated using the Free Text (HTML) widget with a big bold heading. I just noticed that the actual email the necessary people on my staff will be receiving looks nothing like the form.  Its very plain text.  How do I get it to show up exactly like the online version I am creating.

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    Answered by jaycw7 on October 17, 2012 at 07:53 PM

    I also need the page breaks to apply to the email as well since certain pages will be used for certain purposes requiring it to be printed a seperate from the rest of the form

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    JotForm Support

    Answered by idarktech on October 17, 2012 at 08:01 PM


    Unfortunately free text contents aren't automatically added to your notification template but you can always add it manually. Notification template is highly customizable, you can adjust its looks, or embed images using the toolbars above it.

    For the page-breaks, it's not possible but you can add a header title which separates the data.


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    Answered by jaycw7 on October 17, 2012 at 11:22 PM


    How do you add a header title?  Also, is it possible to make the email wider?

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    Answered by jeanettebmz on October 18, 2012 at 12:22 AM

    The header title can be added manually, by typing into the Cells.

    Regarding to widen the email template up, since these are cells you can definitely make it wider. You can even delete all cells and make the template into a word processor and then paste it into the body section, once you do it, you can add the form field variables as Idarktech has indicated to you