- excelgraphicsAsked on February 25, 2018 at 08:55 PM
I got an email saying that my form VIEWS have maxed out and I need to upgrade. This is absolutely ridiculous. Limiting it to form SUBMISSIONS seems reasonable. Limiting it by VIEWS is just a plain old money grab.
I will not be upgrading, but instead you'll be losing a customer altogether. This is no way to treat a valuable and loyal long term customer.
I'm very upset and sorry that you're now forcing me to use another service.
- JotForm UX ResearcheryorkAnswered on February 26, 2018 at 05:17 AM
It is possible to lift the view limits in your account settings page by adding a JotForm footer to your forms.
You can also disable it again when the counter for form views is reset.
More information could be found here: https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About