payment limit for my current plan

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    mzhou
    Asked on February 25, 2018 at 09:27 PM

    Hi, I want to know what happens if the number of payments exceeds the limit of my current plan. For example, I am in the free plan right now which allows 1 payment, but there are more than one person made payment through my form. Will their payment be blocked, or will there be extra charge for each extra payment that goes through?


    Thanks

    Mei

  • Profile Image
    batuhan
    Answered on February 26, 2018 at 03:11 AM

     When you reach the limit, you would get a notification email about it; and, your forms would be scheduled to be disabled. Also, also your forms would display a message shown as below.

    151963249912-17-2017-1513498996.png

    I recommend you to check Understanding Your Account Usage and Limits guide for detailed information and better understanding. Thank you for contacting with us.