payment limit for my current plan

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    Asked on February 25, 2018 at 09:27 PM

    Hi, I want to know what happens if the number of payments exceeds the limit of my current plan. For example, I am in the free plan right now which allows 1 payment, but there are more than one person made payment through my form. Will their payment be blocked, or will there be extra charge for each extra payment that goes through?



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    Answered on February 26, 2018 at 03:11 AM

     When you reach the limit, you would get a notification email about it; and, your forms would be scheduled to be disabled. Also, also your forms would display a message shown as below.


    I recommend you to check Understanding Your Account Usage and Limits guide for detailed information and better understanding. Thank you for contacting with us.