payment limit for my current plan

  • mzhou
    Asked on February 25, 2018 at 9:27 PM

    Hi, I want to know what happens if the number of payments exceeds the limit of my current plan. For example, I am in the free plan right now which allows 1 payment, but there are more than one person made payment through my form. Will their payment be blocked, or will there be extra charge for each extra payment that goes through?


    Thanks

    Mei

  • batuhan
    Replied on February 26, 2018 at 3:11 AM

     When you reach the limit, you would get a notification email about it; and, your forms would be scheduled to be disabled. Also, also your forms would display a message shown as below.

    151963249912 17 2017 1513498996 Screenshot 10

    I recommend you to check Understanding Your Account Usage and Limits guide for detailed information and better understanding. Thank you for contacting with us.