- mzhouAsked on February 25, 2018 at 09:27 PM
Hi, I want to know what happens if the number of payments exceeds the limit of my current plan. For example, I am in the free plan right now which allows 1 payment, but there are more than one person made payment through my form. Will their payment be blocked, or will there be extra charge for each extra payment that goes through?
- JotForm UI DeveloperbatuhanAnswered on February 26, 2018 at 03:11 AM
When you reach the limit, you would get a notification email about it; and, your forms would be scheduled to be disabled. Also, also your forms would display a message shown as below.
I recommend you to check Understanding Your Account Usage and Limits guide for detailed information and better understanding. Thank you for contacting with us.