Fail to get the email to function in Quiz Form App

  • Profile Image
    Asked on February 26, 2018 at 02:51 AM

    Hello JotForm Support,

    I trust everything is well.

    Following through the great step by step guide provided by Mike_G on his reply about how to set up to email function in the Quiz Form App, I still struggle to get mine to work after several trials getting the email to send to the entered recipient. Thus, I hope I can get some insight from you on what I have missed.

    The form I am referring to is the Managing Workplace Bullying stored in my account. Any clue given is very much appreciated.

    Thank you very much in advance.


  • Profile Image
    Answered on February 26, 2018 at 09:52 AM

    I have tested the Quiz Form App with my test form. I was able to receive an email.

    You need to click 'Send results to this email' under the email field as seen below:

    1519655931Screen Shot 2018-02-26 at 5.38

    See the screencast for the email:


    According to screencast above, the email will send to email field's value.

    Also, you can follow this guide to learn more about Quiz Form App.

    By the way, sent e-mail could drop your Junk or Spam folder. I recommend you to check there, too.

    If you have any further questions, let us know.

  • Profile Image
    Answered on February 27, 2018 at 12:47 AM

    Hello gizem,

    Thank you very much for the reply and demonstration. With your reminder about the mail might end up in Junk or Spam, I did some tests and found that it is our exchange server which is blocking all those emails. The issue is now resolved.

    Thank you again for the tip.