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    Receiving test messages but not receiving from actual form.

    Asked by iprlas on October 17, 2012 at 10:37 PM

    Hello,

    I set up jotform and I am receiving test messages but not actual messages from the form on-site.  I checked my spam folder and messages are not on there.  Messages are going to the jotform inbox but are not being forwarded to my email.  Please advise.  Thanks in advance!

    Page URL:
    http://iphonerepairlasvegas.org

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    Answered by jeanettebmz on October 17, 2012 at 11:09 PM

    Your email address fix@iphonerepairlasvegas.org , which is configured into the email alert of your form , was IN our bounce list , according to the system , this is the reason your email servers have answered to ours


    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

    Should you need further assistance, let us know

    Jeanette