What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my account?

    Asked by CCSA on October 17, 2012 at 11:24 PM

    I pay trough  Plimus but I do not have the original email that would have the user name and password.  When I try to reset there is a place to put in my email address but it does not go anywhere after that.


    Can you please cancel my account and let me know when you have taken care of this




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    Answered by jeanettebmz on October 18, 2012 at 12:08 AM

    Upon your request , I have cancelled your subscription in Plimus. your account will remain Premium until the day of expiration which is on 2012-11-10


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    Answered by jeanettebmz on October 18, 2012 at 12:09 AM

    Thank you for using Jotform and I hope you keep enjoying your free subscription!