Auto response problem

  • ddaly
    Asked on February 26, 2018 at 9:37 AM

    When a form is submitted, I would like the person who filled out the form to get a copy of their submission. I've tried following the instructions given but the form doesn't progress beyond "please wait". 

    Thank you

    Denis

    Jotform Thread 1396992 Screenshot
  • David JotForm Support
    Replied on February 26, 2018 at 11:54 AM

    Try filling out the form from the direct link instead of from the builder preview:

    https://form.jotformeu.com/80563269987373

    That should allow for submitting the form.  As long as there is an autoresponder set up, an email will be send to the address entered in the form:

    https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

  • ddaly
    Replied on February 26, 2018 at 5:43 PM
    Thank you. It's working now
    Sent from my Samsung Galaxy smartphone.
    ...