- trevorrAsked on February 26, 2018 at 12:03 PM
we've had a spammer submit 1,400+ forms which drove our submission limit past our monthly plan. I've since put in a Capacha to stop the spam, but is there a way we can get credited the 1,400 submissions so our form doesn't get turned off this month?Page URL:
- JotForm SupportJohn_BensonAnswered on February 26, 2018 at 01:52 PM
I will clear 1,400 submissions to your account but this is a one time accommodation only. Please add a Captcha to your form, here's a guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
You can also be stricter to your form by enabling the Unique Question or Unique Submission. Here are the guides you can use:
I hope this information helps. Let us know if you need further assistance.