What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blank screen comes up when people submit form, no confirmation message and nothing is recorded?

    Asked by guest_22772099045054 on October 18, 2012 at 04:06 AM
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    Answered by 999marka on October 18, 2012 at 04:13 AM

    There is also an urgent solution to the same problem as me, please.

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    Answered by fxr on October 18, 2012 at 04:18 AM

    The developers have been alerted to this issue, we should see it resolved quickly. 

    Sorry about the disruption to service.

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    Answered by equipegroup on October 18, 2012 at 04:22 AM

    Same problem here - how long until it's likely to be resolved?

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    Answered by DucaN on October 18, 2012 at 04:24 AM

    There is also an urgent solution to the same problem as me, please. :(

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    Answered by 999marka on October 18, 2012 at 04:25 AM
    5-6 hours
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    JotForm Support

    Answered by idarktech on October 18, 2012 at 05:04 AM

    Hi,

    Our developers are now looking into this. This shouldn't take longer, please expect a fix sooner or later.

    Thanks and apologies for the inconveniences caused.

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    Answered by guest_22912708192050 on October 18, 2012 at 05:08 AM

    I need know exactly resolution time, please

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    Answered by tmi on October 18, 2012 at 05:10 AM

    We are having the same problem. Thank you page does not come and submission does not get written into db. Please check

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    Chief Technology Officer

    Answered by eee on October 18, 2012 at 05:11 AM

    Hi,

    Problem has been fixed,

    Kindest Regards,

    Ertugrul.