How to clear the upload storage?

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    Chris 
    Asked on February 26, 2018 at 01:00 PM

    Hi. Looking at the Bronze level, based on the number of submissions I'm going to have. However, I have size issues.

    I was planning on integrating Dropbox, so that the large images I'm going to have submitted into the form (This is for a photo contest) didn't clog up my account. However, it looks like you're going to keep the uploads on JotForm, and just forward a copy over to Dropbox.

    That kind of defeats the point, to me. But Maybe I'm doing something wrong in my test account.


    Help?

  • Profile Image
    EltonCris
    Answered on February 26, 2018 at 02:17 PM

    You can always delete the submissions data in your form, this also deletes the files attached to it. Make sure to download the submissions first for your back up copy. Here's how to delete submissions in your form: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Deleting the submissions will not reduce the submissions limit counter but it would clear the upload storage usage in your account.

    If you have more questions, let us know.