Conditions not working on with New Cards Option

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    debralcamp
    Asked on February 26, 2018 at 05:02 PM

    I have created a form using the new cards feature and added conditions.  They are not working when I preview the form.


    Here is a link to my form: https://form.jotform.com/80565760268969

     

    Thanks,

    Debbie Campbell

  • Profile Image
    jonathan
    Answered on February 26, 2018 at 07:51 PM

    Hi Debbie,

    I think the conditional that have issue was #1 and #4. Both conditions have Action that affect the same field.

    1519692479zzz 2018-02-27 08.43.13.png


    To fix, you can combine them into one statement and use ANY rule in condition.

    Example:

    1519692652zzz 2018-02-27 08.50.00.png


    Let us know if this did not work.


  • Profile Image
    debralcamp
    Answered on February 26, 2018 at 08:43 PM
    I did as you suggested and neither of the conditions that I have set are working. What else should I try? I love the look of the cards, but need the conditions to work.
    Thanks,
    Debbie
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  • Profile Image
    Jim_R
    Answered on February 27, 2018 at 01:57 AM

    Hello Debbie - You have 3 conditions in total on your form. Can you tell us which one is not working?

    I'm asking because they all seem to be working. Are you under the impression that the card will immediately jump to the "Staff Return Section" and "Final Questions" if the condition is met?

    If so, then no, that's not how it works - The conditions you have setup are SHOW / HIDE FIELD conditions, meaning they only toggle the visibility of the fields. So, IF Dept IS EQUAL TO Clerical Staff, your form won't jump to Staff Return Section, it will only make that field visible when a user navigates to it.

    Here's what I mean:

    (the GIF animation above is a bit large so give it time to fully load)

    If your aim is to skip cards/pages conditionally, this feature is not available with JotForm Cards. We can put this up as a feature request but we need to ensure that this is what you're trying to do.

    Otherwise, if you're trying to do something else, kindly get back to us with more info and a better description of what you're trying to achieve so we can better assist you.

  • Profile Image
    debralcamp
    Answered on February 27, 2018 at 07:43 AM
    Hi Jim,
    Yes, I am trying to have it skip to a card as you said. Thank you for explaining. I will just use a traditional form, but would love to see this abiity added.
    Thank you for your help,
    Debbie
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  • Profile Image
    arif
    Answered on March 20, 2018 at 10:15 AM

    Hi Debbie,

    Skipping functionality is now available on cards as well.

    Please try it and write to us in case.

    Best Regards