The button that you click to "Select Image" does not show up

  • Profile Image
    klively7
    Asked on February 26, 2018 at 07:51 PM
    I have made some changes to the form and I have almost all functions
    working. I changes to the photo upload image widget instead of the take a
    photo widget. It is working for what I need for everything at the moment.
    There is just one last thing I can't figure out. See the screenshot
    attachment. The button that you click to "select image" does not show up
  • Profile Image
    John_Benson
    Answered on February 26, 2018 at 07:56 PM

    Could you please provide a screenshot and the form link? 

    To find the form link, please follow this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    To post a screenshot here in the Support Forum, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your reply. Thank you.

  • Profile Image
    klively7
    Answered on February 27, 2018 at 10:43 AM
    https://form.jotform.com/80465539690163
    Let me know if that is what you need...
    *Kelly F. LivelyCell: 720-563-7816*
    *www.ProfessionalHomeSolutionsDenver.com
    *
    [image: src="https://www.youtube.com/embed/gpGDPKtK2MA?rel=0" frameborder="0"
    allowfullscreen>]

    ...
  • Profile Image
    John_Benson
    Answered on February 27, 2018 at 12:11 PM

    I opened your form to test it and I was not able to replicate the issue. I can see the "Select Image" button properly. Here's a screen capture of my test:

    1519751175Select_Image.gif

    If you want we can change the color of the button to make it more visible. 

  • Profile Image
    klively7
    Answered on February 27, 2018 at 12:43 PM
    Again,
    this issue is only on Apple devices. All computer browsers show the box as
    well as Android...
    *Kelly F. LivelyCell: 720-563-7816*
    *www.ProfessionalHomeSolutionsDenver.com
    *
    [image: src="https://www.youtube.com/embed/gpGDPKtK2MA?rel=0" frameborder="0"
    allowfullscreen>]

    ...
  • Profile Image
    klively7
    Answered on February 27, 2018 at 12:43 PM
    I would also like to change the color. Can you help with that too?
    *Kelly F. LivelyCell: 720-563-7816*
    *www.ProfessionalHomeSolutionsDenver.com
    *
    [image: src="https://www.youtube.com/embed/gpGDPKtK2MA?rel=0" frameborder="0"
    allowfullscreen>]

    ...
  • Profile Image
    david
    Answered on February 27, 2018 at 02:01 PM

    I checked the upload fields on an iphone and the file upload fields still looked like buttons:

    1519757719Capture.PNG

    Similar to how it looks on desktop.  Though it could be due to using an image upload preview widget instead of a regular file upload field.  Safari has a tendency to load file upload widget a bit different.  The take photo widget, for example, revert to a simple file upload field.  I assume that is what is happening on your end.  Try using Chrome or FireFox on the Apple device, it would likely show the preview box.

    To change the background color of the button, add the following code to the CSS section of the widget settings:

    #pickImage{
        background-color : blue !important;
    }

    1519758090Capture1.PNG

    The color can be adjusted to whatever you'd like.