What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Service SLA

    Asked by rbsrbs on October 18, 2012 at 05:37 AM

    about the crash of today (white page on submit form), i would know if there are some SLA (services level agreement) in our service subscription about information's availability, integrity and confidentiality. 

    Thank you for your answer.

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    JotForm Support

    Answered by Deygus on October 18, 2012 at 09:29 AM

    I believe you will find the answer to your question based on what my colleague wrote in this thread found here: http://www.jotform.com/answers/41076-Form-Data-Confidentiality.

    If you have any further questions or need help with anything else please let us know.