My form which was working fine is now not working.

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    Asked on February 27, 2018 at 12:42 AM

    I have been receiving registrations on my working jot form for a couple of weeks now. Today it suddenly is not working. 

    When clicking on the form link, the registrant receives a blank light blue page with a plain white letter heading at the top which is actually the name of my form. 

    I thought I'd print the screen so I could show you what was happening. Surprisingly, the screen print is accurately my jot form not the blue screen. What is happening? Why is the screen blue?

    Regina McCollam

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    Answered on February 27, 2018 at 04:11 AM

    I tested your form, and this is what I see:

    1519722412Screen Shot 2018-02-27 at 10.0

    If you're seeing something different, please try Clearing your Browser's cache.

    Let us know if you have any further concerns.

    Thank you!