My form which was working fine is now not working.

  • tmvv
    Asked on February 27, 2018 at 12:42 AM

    I have been receiving registrations on my working jot form for a couple of weeks now. Today it suddenly is not working. 

    When clicking on the form link, the registrant receives a blank light blue page with a plain white letter heading at the top which is actually the name of my form. 

    I thought I'd print the screen so I could show you what was happening. Surprisingly, the screen print is accurately my jot form not the blue screen. What is happening? Why is the screen blue?

    Regina McCollam

  • Nik_C
    Replied on February 27, 2018 at 4:11 AM

    I tested your form, and this is what I see:

    1519722412Screen Shot 2018 02 27 at 10 Screenshot 10

    If you're seeing something different, please try Clearing your Browser's cache.

    Let us know if you have any further concerns.

    Thank you!