Unable to access form

  • Profile Image
    EeLoy
    Asked on February 27, 2018 at 12:55 AM

    Hi,


    My storage was full but after deleting submissions, we still cant use the old link to fill in more forms.


    Please advise.


    Thank you,

    Ee

  • Profile Image
    onurc
    Answered on February 27, 2018 at 02:47 AM

    Hi,

    It's explained on this page under section 6: http://www.jotform.com/help/173-Understanding-Form-Errors

    Form over quota - As explained on the error message, the form has passed it's allocated quota and cannot be used at the moment. This error appears on your form when you reached your submissions limit allocated for the month. The form will not be able to accept submissions any longer when you passed the submissions limit. It's either you wait until your submissions counter resets to zero which happens every first day of the following month or upgrade to any of the available paid plans to increase your submissions limits and enable all your forms right away. Every Jotform plan has its monthly submissions limit. See our pricing page for more details.

    Please let us know, If you have any further question or comment

    Kind regards.